Six Clinic Philosophies

Care

This often sensationalized word really simply defined means watchful attention. In our world this means making sure our patients are treated as extensions of our own family. It means that we know them (and you) by name. That they are pain free, have a comfortable place to rest, and their anxiety is minimized. It is doing everything with a deep interest and sincere concern for the well-being of our patients and their guardians.

Cheerfulness

This is the creation of a positive, happy environment for you and your pet. We aim to look at everything optimistically, and have you and your pet enjoy being a part of the Happy Paws family.

Communication

We know how important communication is and how frustrating it can be when not done correctly or timely. We appreciate that everyone communicates and learns differently. We tailor our conversations and demonstrations to how you learn best. We get back to you in a timely manner, and are always happy to answer more questions as they come up, even after you leave our facility.

Openness

What is openness? It is creating an environment of collaboration and shared decision making. It is an invitation to pick our brains and ask all the questions you need. It is welcoming you into the back area of the clinic to comfort your pet through any procedure. It is our dedication to sharing all options with you, collaborating about recommendations and ultimately supporting your decision.

Teamwork

We are a cohesive group of people that aim to combine our strengths as individuals. We also want you to become part of the team so we can all focus on keeping your pet healthy.

Integrity is more than just honesty. It is keeping a promise to do more than what is expected. It is honoring a handshake more than the signed disclaimer form. It is upholding our values and doing the right thing, no matter what.